Chief Crisis Officer
Structure and Leadership for Effective Communications Response
Hart + Harvest Paperback Edition
By James F. Haggerty
About the Book
With a new Afterword covering the communications challenges of the COVID-19 crisis, Russia’s invasion of Ukraine, and more!
As seen in the Harvard Business Review, Entrepreneur and Inc. magazine.
The 2023 Hart + Harvest paperback edition of Chief Crisis Officer: Structure and Leadership for Effective Communications Response is a must-read for communicators, business executives and others who want to control a public crisis… before it controls them.
Chief Crisis Officer is built on the premise that every company, organization, and high-profile individual needs structure and leadership for effective crisis communications response. Using a mixture of real-life examples, analysis and tactical guidance, Chief Crisis Officer breaks down crisis events into their component parts and provides both a strategy approach and the proper tools to enable the Chief Crisis Officer to assemble the team and respond when the inevitable occurs.
About the Author
Called “a powerhouse” in public relations and crisis communications by the prestigious Chambers & Partners international directory, James F. Haggerty is a writer, attorney and consultant based in New York.
Jim has worked with high-profile legal and crisis issues for more than twenty years, including some of the largest cases of their kind in history. His writing on communications issues has appeared in The New York Times, USA Today, Fortune, Inc., Forbes, The National Law Journal, and PR Week, and he was also a columnist for American Lawyer’s Corporate Counsel magazine for nearly five years, where he was twice nominated for a Neal Award for Business-to-Business Journalism.